Lindsay Duffield, Executive Vice President, Amynta OEM and Annie Deslauriers, Vice President Customer Experience and Operations look at the current state, trends, and how Dealers and OEM’s embrace digital.

Sheldon D’Souza & Jordan Hearn discuss how the shift to remote sales during the Covid-19 pandemic has increased the urgency for Dealers to seize opportunities for new ways of serving online.

Ziad Ferzli & Todd Growden discuss the expiring Customer. In this episode, we look at opportunities and strategies on how to offer F&I products to Customers whose manufacturer warranty is nearing expiry.