F&I PODCASTS

Implementing F&I training and focus throughout your entire Dealership can dramatically change the way your Dealership functions. In this episode Denis Bussière, Director, Learning and Development Centre and Nichole Lunardo, Facilitator, Learning and Development Centre provide some great insight into how instilling F&I into multiple facets of your Dealership can help with your profitability and increase Customer satisfaction.

Training presents a prime opportunity to expand the knowledge base of Business Managers and all associates working in the Dealership. In this episode, Kendel Bielby, Senior District Manager and Zoe Anthony, District Manager, share their expertise and experience on different training techniques that can improve performance, increase productivity and overall support the Dealership’s success.

The time is now to embrace Digital F&I. In this episode, Sheldon D’Souza, Associate Vice President, Field Operations and Ken Taylor, Director, Dealer Technology explains the importance of adopting digital F&I tools and discusses exactly how it can boost Dealership profits and improve Customer satisfaction.

Implementing F&I training and focus throughout your entire Dealership can dramatically change the way your Dealership functions. In this episode Denis Bussière, Director, Learning and Development Centre and Nichole Lunardo, Facilitator, Learning and Development Centre provide some great insight into how instilling F&I into multiple facets of your Dealership can help with your profitability and increase Customer satisfaction.

Lindsay Duffield, Executive Vice President, Amynta OEM and Annie Deslauriers, Vice President Customer Experience and Operations look at the current state, trends, and how Dealers and OEM’s embrace digital.

Sheldon D’Souza & Jordan Hearn discuss how the shift to remote sales during the Covid-19 pandemic has increased the urgency for Dealers to seize opportunities for new ways of serving online.

Ziad Ferzli & Todd Growden discuss the expiring Customer. In this episode, we look at opportunities and strategies on how to offer F&I products to Customers whose manufacturer warranty is nearing expiry.

David Mildenberger, Zone Vice President, Sales, Ontario & Eastern Canada and Drew Ferguson, Senior Regional Manager, discusses Service Department sales opportunities and strategies for Dealerships. Tune in for the full conversation.